One of my colleagues in the library service has produced this excellent video introducing our services... Its a great introduction to some of the services that the library provides.
For a more detailed introduction to Library and IT services, take a look at my slides for the orientation sessions that I am leading in the next couple of weeks. Don't worry, this is a more detailed version of the actual presentation.
my DropBox public folder where you can download various guides, including the 'big guide'. If you dare!